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Satisfaction survey 2011/2012

Season 2011/ 2012: A satisfaction survey is sent in customers.

Really good willuse the shop again & recommend it to friends

We had a lovely week. When we come to Samoens we will us ExG again merci

great - perfect position - great service - !!! good quality equipment

Hi Francois Everything great, good staff, good equipment, good location, there just seems to be a problem a few times with the orders being made in the wrong names, I will bring the orders I have to you to avoid any further confusion. Thank you. Louise and Phil La Terrasse de Verchaix

Had an issue with someone on gondola taking wrong skis. We were no aware and yet shop contacted us as skis returned to shop. All efforts made to make sure had great service. Used for second year and will use again

All very good. Great that it was close to the lift and that there was a locker facility. Would recommend without hesitation Thanks

We had a fantastic experience with the whole ski hire process and would be happy to recommend your service. The staff in particular were very helpful and attentive. We will definately use your services again. The equipment was fitted well and was very comfortable. Thank you. I would be quite happy for you to use these comments should you wish to

Really excellent service. See you again. Thanks Tony Waghorn

Great service and very useful having the boot room right next to the lifts. Thank you

Really good service and excellent location. Thank you

We are returning in March for 3 days skiing. It would be useful to have the option of online booking for a period of less than 6 days

Excellent services as I've come expect over a number of years dealing with the shop, graeme martin

The quality of service we recieved could not have been better. The staff were friendly and helpful. The equipment was good quality and in excellent condition. I would recommend the shop to friends and fully intend to use you again on our next visit to the area.


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